Last Updated: 19th January, 2024
Welcome to the Camellia Ranch website. By accessing or using our website and its services, you agree to be bound by these terms and conditions. If you disagree with any part of the terms, please do not use our website.
Website Use
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Acceptable Use: You agree not to use the website in a way that may impair its performance, corrupt the content, or otherwise reduce the overall functionality of the website. You also agree not to compromise the security of the website or attempt to gain access to secured areas or sensitive information.
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Content: The content on our site is for your general information and use only. It is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Booking Terms
- Reservations: By booking a reservation through our website, you agree to enter a legally binding contract to rent a room or villa for the specified duration under the terms specified during the booking process.
- Prepayment/Cancellation Policy:
- Deposit: A refundable deposit of USD 200 will be taken at the time of booking.
- Cancellation Deadline:
- Bookings canceled 30 days or more prior to the date of arrival: no fee.
- Bookings canceled between 29 and 8 days prior to the date of arrival: 50% cancellation fee.
- Bookings canceled within 7 days prior to the date of arrival: 100% cancellation fee.
- No shows: 100% cancellation fee. Bookings made at special rates or for the season are all non-refundable.
- For cancellations within the allowed time period, please contact us.
Intellectual Property
The trademarks, logos, and service marks displayed on our website are the property of Camellia Ranch or other third parties. You are not permitted to use these marks without our prior written consent or the consent of such third party.
Limitation of Liability
Camellia Ranch will not be liable for any indirect, special, or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.
Changes to Terms
Camellia Ranch reserves the right to change these terms at any time and without notice. Changes will be effective as soon as they are posted on the website.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Sri Lanka.
Contact Information
If you have any queries regarding any of our terms, please contact us using the following methods:
Call us: +94 70 799 9990 / +94 777 844 502
Email us: help@camelliaranch.com